Last updated: 2 July 2026

This Privacy Policy explains how Melissa Milano LLC (“we”, “us”, “our”), 30 N Gould St Ste R, Sheridan, WY 82801, United States (EIN 33-4010927), operator of the online store moncada.store, collects, uses and protects your personal data. For any privacy request, contact us at info@moncada.store. For the purposes of the EU General Data Protection Regulation (GDPR), Melissa Milano LLC is the data controller.

1. Personal data we collect

  • Identity and contact data: name, billing and shipping address, email address, telephone number.
  • Order and transaction data: products purchased, order value, order history.
  • Payment data: processed securely by our payment providers. We do not store full card numbers.
  • Technical and usage data: IP address, device and browser information, pages viewed, and cookie identifiers.
  • Communications: messages you send us and marketing preferences.

2. How and why we use your data (legal bases)

  • To perform our contract with you (Art. 6(1)(b) GDPR): process and deliver orders, handle returns and provide customer support.
  • To comply with legal obligations (Art. 6(1)(c)): tax, accounting and consumer-protection requirements.
  • For our legitimate interests (Art. 6(1)(f)): securing our website, preventing fraud and improving our services.
  • With your consent (Art. 6(1)(a)): sending marketing communications and setting non-essential cookies. You may withdraw consent at any time.

3. Payment processing

Payments are handled by third-party payment processors (such as WooPayments / Stripe). Your payment details are transmitted directly to the processor under their own privacy terms; we receive only the information needed to confirm and fulfil your order.

4. Cookies and tracking

We use essential cookies to run the store (cart, checkout, security) and, subject to your consent, analytics and marketing cookies. You can manage cookies through your browser settings and any cookie banner provided on our site.

5. Sharing your data

We share personal data only with service providers acting as our processors, including payment providers, shipping and logistics partners, our hosting provider and email/marketing tools, strictly to operate the store. We do not sell your personal data.

6. International data transfers

As Melissa Milano LLC is established in the United States, your data may be processed outside the EU/EEA. Where we transfer personal data of EU/EEA users internationally, we rely on appropriate safeguards such as the European Commission’s Standard Contractual Clauses.

7. Data retention

We keep personal data only as long as necessary for the purposes described above and to meet legal, tax and accounting obligations, after which it is deleted or anonymised.

8. Your rights

Subject to applicable law, you have the right to access, rectify, erase, restrict or object to the processing of your personal data, the right to data portability, and the right to withdraw consent at any time. EU/EEA users also have the right to lodge a complaint with their local data protection supervisory authority. To exercise your rights, contact info@moncada.store.

9. Data security

We use appropriate technical and organisational measures, including encryption in transit (SSL/TLS), to protect your personal data against unauthorised access, loss or misuse.

10. Children

Our store is not directed to children under 16, and we do not knowingly collect their personal data.

11. Changes to this policy

We may update this Privacy Policy from time to time. The latest version will always be published on this page with its revision date.

12. Contact

Melissa Milano LLC – moncada.store
30 N Gould St Ste R, Sheridan, WY 82801, United States
EIN 33-4010927 – info@moncada.store